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You Asked, We Answered

What is a backorder?

A backorder is a ‘pre-order’ for popular/sold out products. There is a waiting time involved. To purchase any backorder, payment has to be received first.

When will my backorder arrive?

The estimated date of arrival should take about 14-21 business days.

We do our best to keep these dates accurate, but please be aware that in rare circumstances, we can experience delays. If so, we will do our best to inform you as early as possible, of the new expected arrival dates.


How long will you take to dispatch my backorder?

Dispatch of backorder orders will be fulfilled within 2 – 3 working days upon arrival at our warehouse. We will strive our best to complete as many as we can.

Changing of Sizes & Colors

We would like to apologise that we do not allow any change(s) of colors & sizes once your order & payment have been received.

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