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SHIPPING

LOCAL DELIVERY

  • Self Collection: $FREE/ 

  • Standard Courier Delivery: $5/

  • Next Day Delivery: $10/

  • Same Day Delivery: $25/

We aim to dispatch your order within 1-2 working days and our delivery partners will take an estimated 2-3 days to deliver your parcel. If your order is really urgent, please input a note at checkout or drop us an email for special arrangements and we will try our best to fulfil your request. 

Terms & Conditions:

  • For Next Day Delivery, make your order before 12pm.

    • In the event that you missed the cutoff time and need the item URGENTLY, please drop us a DM via our Instagram

  • For Self Collection, make your order by Sunday, 5pm.

  • For Standard Courier Delivery, please allow 3 - 5 business days for your order to reach you.

  • We don't deliver to P.O. boxes, army camps, hotels, and most of the islands in Singapore because your delivery requires a signature upon receipt.

  • After 3 unsuccessful delivery attempts, your parcel will be returned to us. But we'd be more than happy to redeliver your order!

*Take note: additional redelivery fees will apply.

Redelivery Fees:


- Standard Courier: S$5.00
- Express Courier: S$10.00

*All unclaimed parcels exceeding 6 months will be cleared and no replacements/reimbursements/refunds will be made.

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INTERNATIONAL

We provide flat rate shipping for your purchases to various country(s) below:​

  • Malaysia: SGD $40, complimentary for orders above SGD 120.

We aim to dispatch your order within 1-2 working days and our delivery partners will take an estimated 2-5 days to deliver your parcel. If your order is really urgent, please input a note at checkout or drop us an email for special arrangements and we will try our best to fulfil your request. 

Depending on your country, you may be liable to pay local taxes and import duties on your order. Janiel Mattan will not collect duties and taxes import duties during checkout and cannot provide an estimate amount to be collect.

You may contact your local customs office for the appropriate rate for your country. 

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